Privacy Policy

Last Updated: November 5, 2025

This Privacy Policy explains how Mikioi Properties & Resales, LLC (“Mikioi,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website (properties-re-sales.com), contact us, or engage with our services, including our AI Secretary, email, and SMS programs.

1. Scope

This Policy applies to information collected online, by email, through our AI assistant, and via SMS. It does not apply to third-party websites or services we do not control.

2. Information We Collect

  • Contact details: name, email, phone number, postal address, and message content.
  • Transaction data: property/project details, orders, billing/shipping info, and limited payment data (processed by secure third parties).
  • Preferences & consents: SMS/email opt-ins/opt-outs, timestamps, communication preferences.
  • Technical data: device, browser, IP address, approximate location, pages viewed, and interactions (via cookies or similar tech).
  • AI interactions: messages sent to our supervised AI Secretary for scheduling and general inquiries.

3. How We Use Information

  • Respond to inquiries, provide requested services, and complete transactions.
  • Operate our site; fulfill orders and send service messages.
  • Send marketing communications with consent (property/service updates).
  • Improve website performance and AI-assisted communications.
  • Security, fraud prevention, and compliance with applicable laws.

4. Legal Basis for Processing

We rely on consent, contract performance, legitimate interests (e.g., security and service improvement), and legal obligations.

5. SMS & Email Communications

SMS: With consent, we may send account notifications, payment reminders, and service updates. Reply STOP to opt out; HELP for support. Message/data rates may apply. See our Terms of Service (SMS section).

Email: With consent, we may send property updates and opportunities. You can unsubscribe anytime via links in our emails or by contacting us.

6. Cookies & Tracking

We use cookies and similar technologies for functionality and analytics. You can manage preferences via your browser settings. A detailed cookie list is available on request.

7. How We Share Information

We do not sell personal information. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

We share limited data with service providers (hosting, analytics, payments, email/SMS delivery), professional advisers, regulators (as required), and successors in the event of a reorganization — strictly for business operations and compliance with applicable laws.

8. Data Retention

We keep personal information as long as necessary for the purposes described and to meet legal, tax, and audit requirements, then delete or de-identify it.

9. Your Rights & Choices

10. State/Regional Notices (U.S.)

Residents of California and certain U.S. states may have additional rights (access, deletion, correction, portability). We do not “sell” or “share” personal data as defined by the CCPA/CPRA.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us to remove it.

12. Security

We use reasonable administrative, technical, and physical safeguards. No method is 100% secure; please use caution when sharing information online.

13. International Users

If you access the site from outside the U.S., your information may be processed in the United States and subject to U.S. laws.

14. Changes to This Policy

We may update this Policy periodically. The “Last Updated” date above indicates the latest version. Continued use after changes means you accept the updated Policy.

15. Contact

Mikioi Properties & Resales, LLC
4348 Waialae Ave #775, Honolulu, HI 96816-5767
📧 mikioi@properties-re-sales.com • 📞 (949) 818-8307

⚖️ Legal Acknowledgment: This page is provided for transparency and record-keeping only and does not create a binding contract or client relationship. For official agreements, Mikioi Properties & Resales, LLC requires signed documentation. See our Terms of Service.